Support

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Contact options

We do not offer phone or live chat support at this time.

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Support hours and response times

Requests that arrive outside support hours are answered on the next business day.

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What to include

A ticket with these details is usually solved in one reply:

• The workspace name and the email you sign in with.
• The page or feature where the problem happened.
• What you expected and what happened instead.
• A screenshot or screen recording, if you have one.
• For integrations, the provider (for example Zoom or Google) and the error message shown in Settings > Integrations.

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Integration support

Connected accounts are managed from Settings > Integrations. Each provider has its own guide:

• Zoom
• Google
• Google Meet
• Microsoft Teams
• Calendars

To remove Olympus’s access to a provider, disconnect it from Settings > Integrations or revoke it from the provider’s own app settings. Either path revokes the stored tokens.

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Security reports

Email support@etho.net with “Security” in the subject line. Do not include credentials or customer data in the first message.