Personalization

Open Settings > Personalization to choose how the agent responds to you. These choices do not replace your Brand Voice or change customer copy directly.

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Set your response preferences

Choose a Response style: Default, Pragmatic, Friendly, Concise, or Detailed. Under How the agent talks back, each row also offers No preference: Under Never do this, select the behaviors to avoid: Hype, Talking down to me, Softening feedback until it says nothing, Therapy language, Bro-marketing talk, Vague motivation, or Rewriting my goal without asking. Clear resets the talk-back choices. Use recommended fills in suggested choices and all seven behavior boundaries. Neither button saves the form.

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Choose knowledge capture

• Off: save knowledge only when you explicitly ask. This is the default.
• Suggest: the agent can offer to save durable company facts, then waits for your approval.

Add Custom instructions if needed, up to 10,000 characters.

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Save changes

Select Save changes. Saved preferences apply to new AI tasks. If saving fails, use Retry. Changing controls without saving does not persist the form. Personalization does not grant tool permissions or remove approval requirements.