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Create powerful SMS and text messaging sequences that reach prospects directly on their mobile devices. Generate short-form, high-impact messages that drive immediate action and maintain engagement through the most personal communication channel.

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What Text Messages Include

Brief, powerful messages optimized for mobile screens and short attention spans that deliver maximum impact in minimal words.
Direct, specific instructions that make it easy for recipients to take the next step, whether calling, clicking, or responding.
Conversational, approachable messaging that feels personal and human while maintaining professional healthcare standards.
Appropriate time-sensitive language that encourages prompt response without being pushy or unprofessional.
Healthcare-appropriate messaging that follows SMS marketing regulations and maintains patient privacy standards.
Messages designed specifically for mobile consumption with optimal length, formatting, and readability on small screens.

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Message Types

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Appointment Reminders

  • Purpose: Reduce no-shows and keep appointments top-of-mind
  • Timing: 24-48 hours before scheduled appointments
  • Content: Friendly reminder with appointment details and contact information
  • CTA: Confirm attendance or call to reschedule

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Follow-Up Sequences

  • Purpose: Stay connected with prospects after initial contact
  • Timing: 1-7 days after consultation, form submission, or inquiry
  • Content: Thank you message, next steps, additional information
  • CTA: Schedule appointment, call for questions, visit website

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Educational Tips

  • Purpose: Provide value while staying top-of-mind
  • Timing: Weekly or bi-weekly ongoing communication
  • Content: Health tips, wellness advice, treatment insights
  • CTA: Learn more, schedule consultation, call with questions

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Promotional Messages

  • Purpose: Announce special offers, new services, or limited-time opportunities
  • Timing: Strategic timing around campaigns or seasonal health needs
  • Content: Offer details, benefits, urgency elements
  • CTA: Call to book, visit website, claim offer

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Re-engagement Messages

  • Purpose: Reconnect with inactive leads or lapsed patients
  • Timing: After periods of no contact or engagement
  • Content: Check-in message, new information, special invitation
  • CTA: Schedule consultation, call to reconnect, update preferences

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How Message Generation Works

1

Select Your Offer

Choose which offer you want to create text message sequences for. Each sequence is tailored to your specific service or treatment.
2

Choose Message Type

Select the type of messaging campaign based on your communication goals and where recipients are in their patient journey.
3

AI Content Creation

Our AI analyzes your audience insights and creates concise, compelling messages optimized for mobile engagement and healthcare compliance.
4

Deploy and Track

Use generated messages in your SMS platform to reach prospects directly and track engagement and response rates.

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Message Components

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Opening Hook

  • Immediate Identification: Clear identification of your practice in the first few words
  • Personal Connection: Reference to previous interaction, appointment, or inquiry
  • Value Preview: Quick indication of the message’s value or purpose
  • Attention Grabber: Opening that encourages recipients to read the full message

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Core Content

  • Key Message: The main information, offer, or communication you want to convey
  • Benefit Focus: Clear explanation of what the recipient gains or benefits
  • Social Proof: Brief mention of patient success or practice credibility when appropriate
  • Urgency Element: Time-sensitive language that encourages prompt action

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Call-to-Action

  • Clear Instruction: Specific, actionable next step for the recipient
  • Easy Response: Simple way to respond or take action (call, text back, click)
  • Contact Information: Phone number, website, or other contact method
  • Response Incentive: Reason to respond quickly or benefit of taking action

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Compliance Elements

  • Opt-Out Instructions: Clear way for recipients to unsubscribe from messages
  • Practice Identification: Professional identification of your healthcare practice
  • Privacy Respect: Language that respects patient privacy and confidentiality
  • Professional Tone: Healthcare-appropriate language and messaging style

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Mobile Messaging Strategy

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Timing Optimization

  • Peak Hours: Send messages when recipients are most likely to read and respond
  • Frequency Management: Balance staying connected with avoiding message fatigue
  • Time Zone Awareness: Schedule messages for appropriate times in recipients’ locations
  • Response Windows: Allow adequate time for responses before follow-up messages

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Personalization

  • Name Usage: Include recipient names when available and appropriate
  • Condition Reference: Reference specific health concerns or interests when relevant
  • Previous Interaction: Mention previous appointments, consultations, or communications
  • Demographic Relevance: Tailor messaging to age, gender, or other relevant demographics

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Engagement Optimization

  • Two-Way Communication: Encourage responses and create conversation opportunities
  • Quick Responses: Provide fast, helpful responses to incoming messages
  • Value Delivery: Ensure every message provides some form of value or benefit
  • Relationship Building: Use messaging to strengthen patient-practice relationships

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Using Text Messages

Direct Communication

Immediate reach to prospects and patients through the most personal and frequently checked communication channel.

Appointment Management

Reduce no-shows and improve appointment attendance with timely reminders and easy rescheduling options.

Lead Nurturing

Stay top-of-mind with prospects through regular, valuable communication that builds trust and encourages action.

Emergency Communication

Urgent notifications for time-sensitive health information, appointment changes, or important practice updates.

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Best Practices

Text messages should be brief and scannable. Aim for 160 characters or less for single messages to ensure complete delivery.
Every message should provide clear value - information, reminder, offer, or benefit that recipients appreciate receiving.
Honor unsubscribe requests immediately and provide easy ways for recipients to manage their messaging preferences.
While messages can be conversational, maintain professional healthcare standards and avoid overly casual language.
Monitor response rates, engagement metrics, and conversion data to continuously improve message performance.

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Message Management

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Campaign Organization

  • Purpose-Based: Organize messages by campaign type (reminders, follow-up, promotional, educational)
  • Offer-Specific: Group messages by the services or treatments they support
  • Audience Segments: Create different message sets for different patient demographics
  • Performance Tracking: Monitor delivery rates, response rates, and conversion metrics

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Automation Setup

  • Trigger Events: Set up automated messages based on appointments, form submissions, or patient actions
  • Timing Rules: Configure optimal send times and frequency limits for different message types
  • Response Handling: Set up automatic responses and escalation rules for incoming messages
  • Integration Points: Connect messaging with appointment systems and patient management platforms

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Compliance Management

  • Consent Tracking: Maintain records of patient consent for text messaging communication
  • Privacy Protection: Ensure all messages protect patient privacy and follow HIPAA guidelines
  • Opt-Out Management: Provide clear unsubscribe options and honor requests immediately
  • Content Review: Establish approval processes for message content before deployment

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Integration Workflow

  • Launch Module: Coordinate text messaging with advertising campaigns and lead generation
  • Build Module: Use messaging insights to inform other marketing content and strategies
  • Measure Module: Track message performance and optimize based on engagement data
  • Patient Management: Integrate messaging with appointment scheduling and patient care systems
Text message generation requires completed intelligence reports for your offers and proper SMS marketing compliance setup. Ensure you have patient consent before sending marketing messages.